Values of an Irizar

Passenger safety

Our first priority

The realiability of our products

Irizar warranty

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Our customers are assured of having a reliable vehicle. More than 127 years of experience building coaches that operate on five continents in diverse climates and road conditions is our guarantee.

Our coaches are designed under the most stringent quality parameters, with robust and reliable finishes of the highest quality.

In addition to using the most advanced technologies for design, materials, components and production processes, before entering the market or making significant changes our buses and coaches are submitted to the most rigorous reliability tests in one of the most prestigious applied research institutions in the world, with excellent results.

An accelerated fatigue track is used to simulate the accumulation of kilometres equivalent to the entire service life of the vehicle. The tests combine driving on different surfaces at different speeds. A series of manoeuvres are carried out to stress the structure of the vehicle and to force the suspension systems, detect noises inside the compartment, visualise the intrusion of dust inside the compartments and even analyse wear.

We simulate the intensive use of the coach to check its durability under the most severe conditions. The tests are extensively monitored. On a daily basis and for every certain percentage of tests, technicians from independent institutions inspect the coaches to detect any anomalies due to accelerated fatigue.

Technology of tomorrow

Challenges call for responses. Irizar technology has them.

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The technologies created by Irizar are aimed at overcoming challenges raised by traffic conditions and the terrain and nature of modern roads. They are also aimed at creating a sense of well-being and safety that is reflected in the pleasure and enjoyment of travelling.

In regards to the former, especially notable are the full LED interior and exterior lighting, the multiplexed architecture and CAN communications protocol that articulates all the coach’s electronic systems and enables the diagnosis and data gathering services using the OBD connector that makes the systems somewhat “smart”.

Also notable are the AEB-LDW driving assistance systems integrated via the touch screen, control and HMI console where the comfort and entertainment systems can be administered from.

In regards to the latter, which reference passenger satisfaction, there are individual touch switches on the diffuser fixture. As a new feature, air circulation systems have been placed in the roof and under the coach that increase performance of the climate control and anti-misting systems, respectively.

Profitability for customers

We help you to make your business profitable

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At Irizar, we are aware that fuel is the greatest cost operators must face, for that reason we have put all our efforts into reducing consumption. The new generation of Euro VI DAF engines with less internal friction, a modified fuel injection system, and other solutions, reduces consumption significantly.

The software of the automatic gearboxes, the aerodynamics of the coaches with lower friction coefficients, the narrower front with smaller air intakes, the spare wheel cowling, lower weight due to the use of high-tensile steel and alloy wheels all actively contribute to making Irizar coaches leaders in their segment in terms of fuel consumption.

Another factor that affects maximum profitability are repair and maintenance costs. Along these lines, service intervals have grown longer and a coach can now be driven for up to 100,000 kilometres before changing the oil and prices for powertrain and bodywork spares have been reduced.

We can use the most advanced technology in our coaches to enable exhaustive monitoring and cost and efficiency control that helps transport companies optimise the performance and profitability of every fleet.

On top of that, if you take into account that our service network continues to expand to provide Irizar authorised shops close to where coaches are operated and that the residual value of an Irizar coach is high, which makes the return on investment attractive for customers and that one of our priorities is to minimise CO2 emissions, it becomes very clear that choosing an Irizar is by far the best decision.

Irizar Service

Always close to you

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Close and personal customer service is a value that identifies Irizar and sets it apart from the rest. It begins the moment you start making decisions about specifications and configuring your coach the way that suits your needs. The team of people that serves you will stay with you for the entire life of the vehicle, helping you make the best decisions to turn your purchase into profit.

With Irizar service, you can have personalised solutions designed and created to provide the best. Financing, repair & maintenance contracts and pick-up of your used vehicle are included in the wide range of services.

The availability of a fully guaranteed complete repair, tune-up and maintenance service 24 hours a day and 365 days a year is still a feature that sets up apart.

We have a modern and innovative showroom and design space that includes all the options available for the interior and exterior configuration of the coach and has real and virtual upholstery and finishing samples to exclusively provide personalised designs and suggestions about equipment. It also has extensive information about the Irizar world.

We also have a new building for delivering coaches to customers.

› 24hour Irizar ITS

365 days a year, more than 12 languages

Our customers have access to a vast service network (1100 official service points on 5 continents, more than 700 service points in Europe), that includes full repair, tune-up and maintenance services with a full guarantee, 24 hours as day and 365 days a year. We also have modern technical and logistical centres for handling spare parts orders and supplying the required parts to any location around the world with very short delivery times.

› Parts and accessories

The iservice tool is a web platform for vehicle service management (usage, maintenance and repair) that provides comfortable access online or via mobile app or tablet to technical documentation for your coach, including the service manual, the shop manual or pneumatic and electrical information in addition to information about the service network to facilitate vehicle repairs.

You can also use it to view the spare parts catalogues for individual vehicles graphically, visually and in detail by families and components and even manage orders, tracking and delivery of spare parts through the Eshop.

› IST

IST

The diagnostics tool is valid for all conventional Irizar vehicles, regardless of whether it is a complete coach or on a chassis. It can diagnose several systems including the engine, transmission, retarder, brakes, suspension, tires, fan drive cooling, pre-heater, third axle orientation, doors, elevators, lighting, climate control and more. The connection between the vehicle and the diagnostics tool is made via Bluetooth or cable and it can also be used with a standard laptop.

› Training

We regularly run appropriate training courses to keep technicians from our extensive network of workshops abreast of innovations that are being incorporated into each model of coach so that their performance in terms of safety or repair and maintenance work is of the highest quality.

We also have itraining, Irizar’s online training and vehicle repair platform. This platform is intended for Irizar dealers and distributors and offers the possibility of carrying out online tests and training, along with the option to make contact with other dealers via forums.

› IWS - Warranty management system

Irizar warranty management system

IWS, Irizar’s online warranty platform, enables the digital storage of and access to information for each vehicle. It provides the history of work carried out on each coach and enables its monitoring, enabling statistics to be easily obtained while also carrying out continuous improvement and preventive measures.

›ipanel

The iPanel fleet manager offers the most advanced technology to provide customisable solutions according to the needs of the business model. iPanel services are tailored to be integrated into the processes of our clients, helping in decision-making in order to improve profitability.

Thanks to our fully customisable fleet management system, our customers can optimise the performance and profitability of their fleet, in addition to thoroughly monitoring costs and efficiency. Datik products and services are designed for commercial fleets of all sizes.

› EcoAssist

The EcoAssist system is a fuel-saving solution that shows the driver a series of instructions that optimise his or her driving style. It provides efficiency data on fuel consumption and carbon dioxide emissions directly from the vehicle in order to assist in decision-making and optimising resources.

EcoAssist underlines the need to improve driving styles, increase driver awareness of the impact of transport on nature as well as increase energy efficiency, reduce fuel consumption, increase road safety and enable companies to make cost savings.

Design

We want you to enjoy your coach

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Design, which became an icon of the brand, is one of the main features that identifies Irizar. Every coach is the sum of the multiple technological solutions and close attention to aesthetics that arise from the experience and innovativeness of the company.

With the hallmark of leader and icon of the industry, the new generation of coaches evidences a dynamic aesthetic revolution based in a strong and distinctive character in addition to a striking visual appearance.

Presence, attractive graphics, aerodynamic lines, solid forms, robustness, ergonomics, accessibility, fluidity and movement are some of the characteristics that our buses and coaches project to the world.

Irizar has thus established itself in the world of luxury coach manufacturers as a faithful expression of the artistic and technical spirit of a brand that focuses on stunning design. At the same time, it offers prestige to new owners and exceptional comfort for driver, guides and passengers that guarantees an unforgettable and exhilarating experience.

› The features of an Irizar

The identity and character of the brand glides over the surface of the coaches. Design, technology and sustainability are the expressions of the renewed spirit that pervades the brand and which seeks to inspire confidence in owners, drivers and passengers, who make up the organic part of the coach.

Pronounced lines that flow over the sides of the coaches accentuate its firm and muscular exterior appearance, at once bold and refined.

The design of the front is defined by the new full LED headlights, the attractive V shaped piece of stainless steel and the detail of the exclusive trapezoidal integration of the adaptive cruising control system.

The revolutionary stylishness of the windscreen has LED clearance lights integrated inside it, which gives it a light and futuristic touch.

More pronounced and aggressive lines sculpted in hard and soft surfaces or the harmonious integration of different elements, like the front fog lights or sidelights on the roof, are other visual characteristics of the new coaches.

The back is equally evocative. It has the same aggressive lines, accentuated by the newly added V shaped insignia.

› Interior

Our goal is to create a feeling of well-being and leave passengers with an unforgettable memory at the end of their trip.

Travelling in an Irizar is to let yourself get lost in a unique sensorial experience. Take a look

and you will see how every point in the interior accentuates the sensations created by the sculptural exterior design.

The boldness of the design is brought inside and, through the exquisite attention paid to even the smallest details (22″ high-resolution monitors, LEDs in the ceiling and footrests, touch switches…) it provides unsurpassed comfort for all its occupants.

Seats

Although their visual elegance cannot be ignored, other concepts such as comfort, functionality and adaptability were what drove their design. Designed jointly with one of the leading European companies in the sector, beyond adhering to ergonomic standards the seats also have three point seat belts, built in monitors, tables, coat-hook, handles and more.

Customization

We want your coach to be unique

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Personalisation and flexibility to meet the demands of our customers is a key factor that sets Irizar apart. We provide unsurpassed adaptability, enabling customers to configure the coach and other equipment options however they like to suit their needs.

Customers may choose from a wide variety of finishes and upholstery for the seats, as well as a long list of options for on-board entertainment, including WiFi, iPod connections, monitors built into the seats, individual sound, navigation and surveillance systems or various catering options.

One option is the alternative VIP 2+1 seating layout that is designed for exclusive services and offers great luxury and high quality to passengers. Ideal for regular “first class” lines, it can be easily transformed into a standard layout coach with two seats on each side and adapted equipment and accessibility systems for people with reduced mobility.

›Showroom

A visit to the Irizar showroom is an important moment in configuring the coach and lets customers see the wide variety of custom options the brand offers, making every coach unique and tailored to each customer.

The showroom, made exclusively with our clients in mind, is designed so that a visit to Irizar becomes a real experience where customers feel like the coach is their own, even before it has been built.

In the showroom, you can see real examples of all the seat, upholstery and finishing options. It is the perfect space to look, touch and make the best decision about the perfect combination for both the interior and exterior of the coach.

Your choice can be visualised in our configuration system and you can get a real idea of what feel any coach will have.

› A journey to the inside

A story about a voyage around the world was the source of inspiration for creating this new catalogue. Multiple cultures, powerful and expressive ethnic colours, pixellated urban hues and broken greys with thousands of tones. New customs, new centres of interest, new ways of life and of seeing our environment that have been the our inspiration for collecting new trends from around the world and create a new way of seeing what is inside us.

To feel like we are at home, in a unique setting, in an Irizar atmosphere.

Download the “Irizar Colour Collection”

›Configuration system

You are invited to start a journey inside to find out more about the new “Irizar Colour Collection” where we bring together new trends from around the world and create a new way of seeing what is inside ourselves to feel at home, in a unique setting, in an Irizar atmosphere.

Access Irizar Configurator

Accessibility and Mobility

We want your customers to be more comfortable

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